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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Boryca

March 26, 2025

5  out of  5
rating by Bob Boryca
"They really take the time to work with you for your needs and situation! Office manager Melanie and Ray are top notch!"
We responded:
"Bob, we appreciate your review. We value our customers and will continue to meet your insurance and financial needs. Thank you for your business over the years. Ray"
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Michelle Burgess

March 13, 2025

5  out of  5
rating by Michelle Burgess
"We have been a customer with State Farm for many years. We've been using Ray Kelly State Farm for about 20 years now and they are the best. My husband had a wonderful experience talking with Ray for over an hour to explain our policy and to go over everything and was very helpful. Melanie has always been very helpful as well with any questions I have and with getting back with me quickly. I highly recommend them!"
We responded:
"Thank you, Michelle, for your review. Melanie is dedicated to finding answers and providing the best service to everyone. We are all here for you and your family’s needs. We greatly appreciate your business over all these years-Ray"
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Anthony Keir

March 1, 2025

5  out of  5
rating by Anthony Keir
"Went to change my insurance to my new address here in Illinois from Pennsylvania. People were very friendly and very knowledgeable about my needs. Would highly recommend this agent to anyone needing insurance."
We responded:
"Thank you Anthony, we greatly appreciate your business, Ray"
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austin stieber

February 24, 2025

5  out of  5
rating by austin stieber
"Mallory was my rep today and will be my rep from now on. I just recently moved back into town and she made the process real smooth and easy, I hardly had to do anything so I appreciate that so much out of Mallory. She did a tremendous job with explaining every single little key detail on my policy and explained where my money was going. She also explained the value and everything which is what I always like to look for with companies. A raise is needed with this one! Thank you for the help Mallory!"
We responded:
"Austin, thank you for your review. Mallory does a fantastic job. She works extremely hard and all my customers love her attention to detail along with her professionalism. Thank you for your business, Ray"
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Amy Bean-Zamora

April 18, 2024

4  out of  5
rating by Amy Bean-Zamora
"Great insurance company, location is great and the ladies in the office are top notch and very quick!"
We responded:
"Thank you for your positive rating Amy, Ray"
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Parker Hutjens

March 24, 2024

5  out of  5
rating by Parker Hutjens
"Ray and his team were incredible with helping me setup renters insurance for the first time. I’ll definitely be using them for my future home and auto needs!"
We responded:
"Thank you, Parker, we greatly appreciate your business. Ray"
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Marvin Boulware

January 21, 2024

5  out of  5
rating by Marvin Boulware
"Nice people to work with and fair quotes. Pleasant experience."
We responded:
"Thank you Marvin, we greatly appreciate your business! Ray"
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Tracey Malone

December 8, 2023

5  out of  5
rating by Tracey Malone
"ALWAYS on point!!!"
We responded:
"Thank you Tracey, we always aim to please. We greatly appreciate your business. Ray"
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Michal Ryndak

March 20, 2023

5  out of  5
rating by Michal Ryndak
"Great and fast customer service."
We responded:
"Thank you Mike, you are a valued customer. Have a great day! Ray"
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Crystal Wang

February 21, 2022

5  out of  5
rating by Crystal Wang
"There’s no question - Ray is THE BEST at getting the most incredible home and auto deals. The most superior customer service I’ve ever experienced. Couldn’t recommend enough :)"
We responded:
"Crystal, thank you for the kind words. Melanie and Mandi are very professional and work hard making sure your auto and home buying experience is second to none. Thank you Ray"
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Connor Lhota

February 21, 2022

5  out of  5
rating by Connor Lhota
"Ray Kelly and his team are incredible!! When I had to move states and switch my insurance unexpectedly, Ray and his team were there to help me throughout the whole process to find the best home and auto insurance for me. They truly made what has traditionally been a stressful ordeal, one that was easy and delightful. Cannot recommend them enough!!"
We responded:
"Thank you Connor, it’s great doing business with you. We love working hard for our customers. Ray"
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Haley Champine

February 14, 2022

5  out of  5
rating by Haley Champine
"This is the BEST establishment I have ever had insurance with! Anytime I call, they are polite, professional and they are ALWAYS able to help me. Ray Kelly and his associates are a treat to talk to and have as my insurance company! They are the BEST!"
We responded:
"Thank you Haley, we appreciate your business and always strive to do our best for our customers. That 1 star review has been taken down. It was a person not even associated with my agency but was not happy with State Farm and was just getting on the websites of agents and giving them poor reviews. Ray"
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kenneth soyk

February 3, 2022

5  out of  5
rating by kenneth soyk
"Ray Kelly and his staff provide an outstanding service. They have been hadeling and homeowers and auto insurance needs for years and wouldn't think about going elsewhere."
We responded:
"Thanks Ken, we appreciate your auto and homeowners business, you are a valued customer. Ray"
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Beth Bullock

January 30, 2022

5  out of  5
rating by Beth Bullock
"Ray Kelly State Farm has been the insurance agent for my condo association for over 20 years. They've always provided personal, friendly service, but really showed their true stripes recently after our building suffered a fire. They sincerely care about their customers. I'm grateful to have Ray Kelly as our insurance agency, and I think anyone else who chooses to work with them will feel similarly."
We responded:
"Beth, thank you for your review. We strive to work hard and provide the highest quality service to all our customers. Thank you Ray"
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Jayden Krogman

January 29, 2022

5  out of  5
rating by Jayden Krogman
"Quality experience every time I have any questions or needs!!"
We responded:
"Thank you Jayden, Ray"
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Ross Faletti

January 28, 2022

5  out of  5
rating by Ross Faletti
"Good quality service and great staff"
We responded:
"Thank you Ross we appreciate the review and your business, Ray"
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Michael Rudy

January 22, 2022

5  out of  5
rating by Michael Rudy
"Ray and his office is very knowledgeable and is very helpful whenever we have had an insurance coverage need or questions about coverage. Whenever needed, he responds right away to messages/ calls."
We responded:
"Mike thank you for your kind comments, Ray"
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Dane Sikic

January 20, 2022

5  out of  5
rating by Dane Sikic
"Ray and his team have been handling my insurance for auto and renters for years now and do a great job. They are always responsive, there when I need them, and always take care of my insurance needs."
We responded:
"Dane, we appreciate your business, bundling your auto and home is the way to go, great savings, thank you, Ray"
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Christopher Jabbour

January 18, 2022

5  out of  5
rating by Christopher Jabbour
"Ray and his team are amazing! They were very helpful in getting me the best home and auto bundle deal. If you're looking for responsiveness and the best deal then I HIGHLY recommend them!"
We responded:
"Chris, thank you. We appreciate your business. Bundling your auto and homeowners insurance is the best coverage and value for your insurance needs. Once again thank you for your review and your business. Ray"
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Thomas Bandringa

December 23, 2021

5  out of  5
rating by Thomas Bandringa
"Good insurance company they have always taken care of me since I switched to Ray Kelly!"
We responded:
"Thank you Thom, we appreciate your business. Ray"
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Shadow Phantom

November 8, 2021

5  out of  5
rating by Shadow Phantom
"I have been with Ray Kelly for a few years now. Ray has been great, and his office staff is second to none. When you call, no matter how detailed or involved the call is, the staff treats you like your issue is the only issue they have to work on. I have all of my insurance through this office and have no regrets. I've had two automotive claims and the staff was quick, professional, highly competent, and made sure I had everything I needed. The high level of service I've received wasn't a "one off" either. It's every time I have called or showed up in person. THIS office is what good customer service looks like!"
We responded:
"Thank you. We are always here to help. Ray"
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Sandy Fernandes

February 25, 2021

5  out of  5
rating by Sandy Fernandes
"Ray and his assistants provide excellent service and response with any questions, concerns or issues I might have. They are professional, respond quickly and very thorough. They are always there for me whatever my issue. I have been with Ray for over 20 years for my home and auto."
We responded:
"Thanks you Sandy, you are a valued customer, Ray"
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Charlie Robinson

August 19, 2020

5  out of  5
rating by Charlie Robinson
"Very awesome experience. Great people. But no Jake."
We responded:
"Thanks Charlie, always a pleasure doing business with you, Ray"
Profile photo of Alejandra Guzman (AJ)

Alejandra Guzman (AJ)

August 18, 2020

5  out of  5
rating by Alejandra Guzman (AJ)
"The most kind and professional staff. Always helpful. Never had any issues. Any questions I have they answer or help me better understand. Thank you guys!"
We responded:
"Thank you, we always strive to do our best for our customers, Ray"
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Sue Wantuch

March 24, 2020

5  out of  5
rating by Sue Wantuch
"They provide Professional service. They respond quickly and are great to work with."
We responded:
"We appreciate your business Sue. Ray"